top of page

Prodigy Health RX Terms of Use & Privacy Policy

Last Updated: 11/12/2023

Section A: Use of Health Information

  1. Protection of Health Information: Prodigy Health RX is committed to protecting the privacy of your individual health information, referred to as “Protected Health Information” (PHI). This notice outlines our responsibilities and your rights concerning PHI.

  2. Use and Disclosure of PHI: We use and disclose PHI for treatment, payment, and healthcare operations. For example, PHI is used to dispense prescriptions, manage medication therapy, and coordinate healthcare with providers. PHI is also used for billing and reimbursement purposes and may be shared with intermediaries like insurers and pharmacy benefits managers.

  3. Healthcare Operations: PHI is utilized for quality improvement, training, underwriting, compliance activities, and healthcare management. This includes using PHI to evaluate care quality and participate in healthcare planning.

  4. Electronic Storage and Security: PHI is stored in electronic computer files with regular backups and security measures in place to protect against data loss and unauthorized access.

  5. Additional Uses of PHI: We may contact you for refill reminders, health screenings, and wellness events. PHI may be used for fundraising activities and shared with your plan sponsor when necessary.

  6. Disclosures Without Authorization: PHI can be disclosed without authorization in certain situations, like contacting a physician, complying with legal requirements, or transferring records to another pharmacy upon your request.

  7. Business Associates: We may engage business associates who will have access to PHI but are required to comply with all privacy regulations.

  8. Legal and Regulatory Disclosures: We may disclose PHI to comply with laws such as workers’ compensation, law enforcement requests, and public health requirements.

Section B: Your Rights and Choices

  1. Restrictions: You can request restrictions on the use and disclosure of your PHI, but we are not obligated to agree to these requests.

  2. Access and Amendments: You have the right to access and request amendments to your PHI.

  3. Accounting of Disclosures: You may request an accounting of disclosures of your PHI, with certain exceptions.

  4. Receipt of Notice: You have the right to receive a paper copy of this notice.

  5. Complaints: If you believe your privacy rights have been violated, you can file a complaint with us or with the Secretary of the Department of Health and Human Services.

Section C:

1. Acceptance of Terms

  • By using Prodigy Health RX services, you agree to these terms and our privacy practices.

  • Prodigy Health RX is not a healthcare provider but offers a platform to connect with independent healthcare professionals.

  • You must be at least 18 years old or legally emancipated to use our services.

2. User Responsibilities

  • Provide accurate, truthful information.

  • Use our Platform in compliance with all applicable laws and regulations.

  • Understand that any dispute resolution will be conducted through binding arbitration, barring an opt-out within 30 days of accepting these terms.

3. Service Description

  • Prodigy Health RX is a technology company offering access to a variety of health and wellness services. We are not a healthcare provider but facilitate your connection with healthcare professionals.

4. Eligibility and Registration

  • You must be 18 years or older and provide accurate registration data.

  • By registering, you confirm your location and understand the implications of false representation.

5. Prohibited Use of Services

  • You must not misuse our services, including fraudulent information, unauthorized access, or disrupting our network.

6. Privacy and Data Protection

  • We prioritize your privacy and handle your personal data in accordance with our detailed Privacy Policy.

7. User Account Security

  • You are responsible for maintaining the confidentiality of your account credentials.

8. Third-Party Services

  • Our Platform may link to third-party services, for which Prodigy Health RX is not responsible.

9. User Content

  • You retain ownership of your data but grant Prodigy Health RX a license to use it for service provision.

10. Intellectual Property

  • Prodigy Health RX owns the rights to the Platform, but you maintain ownership of your data.

Privacy Policy

Personal Data Collection

  • We collect personal information necessary for creating your account and providing services, such as demographic and payment information.

Use of Personal Data

  • Your data is used to fulfill our service obligations, improve our platform, and comply with legal requirements.

Data Storage and Security

  • Personal data is stored on secure servers in the United States.

Sharing of Personal Data

  • We share your data with healthcare providers as necessary for service provision.

User Rights

  • You have rights regarding your personal data, including access, correction, and deletion, in compliance with applicable laws.

Changes to Policy

  • We reserve the right to modify this policy, with changes effective upon posting.

Contact Information

        or call us at +1 (888) 722-1247

bottom of page